![]() ![]() Reply to this post if you have other concerns or questions. I'd be happy to lend a helping hand. I'll include this article in case you want to resend invites to your employees to see their pay stubs, W-2s, and more. Just click the Live chat hyperlink once your in that page. To get updates on our ongoing investigation(INV-55693). Hit the Print button, then save it as a PDF file.Īlso, I'll suggest reaching out to our ViewMyPaycheck support. Go to Payroll, then click the Employees tab.ģ. Set the date range for the paychecks you want to send.ĥ. Lastly, if youre experiencing the issue mentioned in the previous replies, please contact our Workforce Chat Team so they can assist you further using more tools. Third, after the setup, you can view your paychecks and W-2s in QuickBooks Workforce. In the meantime, you'll want to manually send a paycheck or pay stub to that affected employees.ġ. Second, you will accept the invitation to set up your QuickBooks Workforce account. Our engineers are working around the clock to fix it as soon as possible. We currently have an ongoing issue that some employees unable to receive an email invite. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. I can share some insight about the issue when sending Workforce invitations. You have a good one.Thanks for reaching out to the Community, carohappy. I'm just one click away if you need a hand with running payroll reports or any QuickBooks-related. See our support hours and types for more details about this one. Here's how: To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. They may call us at a time convenient to them, or we’ll get in touch with your employer instead. Then, they'll receive an email notification once there's an update on this issue. From there, our support will add them to the list of affected users. If the same thing happens, we recommend letting your employer contact our Customer Support Team. They can use a different browser or incognito when open NEW WF invite to sign in from it.Click on Continue to (name of the company) button.If they are routed to the create account page, they can scroll down to the bottom and click on the "Already have an account? Sign In" link. Got a question Call us, email us, or schedule a time to chat below.Sign In with the email address/username and password. ![]() Let them open the new email invite and click on the Get access to paychecks button.Try sending a new email invite to your employee.At the end of the free trial, you’ll automatically be charged and you’ll be charged on a monthly basis thereafter at the then-current price for the service(s) you’ve selected until you cancel. We can try performing the recommended workaround for your employees to access their paystubs. QuickBooks Online Free 30-day Trial Offer Terms: First thirty (30) days of the QuickBooks Online (QBO) subscription, starting from the date of enrolment is free. Contact them to access your paycheck". Our engineers are working together to get a permanent fix for this issue. Your employer isn't connected to QuickBooks payroll. I appreciate you for contacting our Chat Support Team to get this sorted out. I've checked here on our records and we have an ongoing investigation about the Workforce error "We can't get your info. This is not the impression we want you to experience when using QuickBooks Workforce, Intercore. The Community will always have your back if you need anything else in QuickBooks Online (QBO). Visit our Payroll page to learn more about managing payroll transactions in QBO. To get you to the right human, in a few words, tell me what you need help with option and tap I still need a human. Enter your concern in the search field. ![]() In this case, we recommend letting your employer contact our Customer Support Team. Contact them to access your paycheck". Our engineers are working together to get the permanent fix of this issue. Discount for 3 months : Discount applied to the monthly price for the QuickBooks Products is for the first 3 months of service, starting from the date of enrollment, followed by the then-current monthly list price. Your employer isn't connected to QuickBooks payroll. QuickBooks Live Bookkeeping is not included in the QuickBooks Offer. I also appreciate you for performing some troubleshooting steps to get this sorted out. I've checked here on our records and we have an ongoing investigation about the Workforce error "We can't get your info. Thanks for bringing this one to our attention, sh_sinha. ![]()
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